this is one of my favorite places, i take all my overseas associates to peshawari once during their visit to Mumbai. Standard order is Dal Bukhara, Assorted Kebab Platter and Indian Breads.. over aperiod of time, the taste has mellowed, but all my overseas friends who have visited this place swear by it and vow to come back. last time i visited, there was a kebab festival going on, table for 5 costed us around 500 USD but food was totally worth it.. its been months but i still get complimented for that night.
Having lived in Hilton right across the road, me and my mrs decided to try out ITC's peshawri on recommendation of one of my colleague. But ended up returnig back to Hilton disappointed. First I found their staff were unwelcoming, I mean they didn't really bother to ensure that you get a seat when you enter the restaurant. The lady on the counter asked us to wait for 15 minutes and we did patiently talking about the interiors. However, 10,15,20 & 40 minutes passed and I have been to the entrance almost 3 times and no one bothered to explain whats going on. Every time they came with same quote of "sir 2 mins more ". I lost all patience and decided to head back. Have they ever told me this would take long I would have stayed well away. Customer service at its worst form that's all i can say. I wouldn't ever bother to go there again.