I generally call the restaurant and order directly but this time around I decided to try out foodpanda. Big mistake!
I placed an order at 7.36 pm today using the foodpanda app. I paid with my credit card. The app said delivery details would be sent to me via sms. Nothing!
At 8.30pm I call the contact centre and speak with Sandeep. Took me 3 mins to get him on the phone and 2 minutes of hold for him to come back and say your order is placed and the money is debited from the card (Tell me something I don't know). He says I'll get an sms in 2 minutes with delivery information. I get it at 8:41pm saying the food will be delivered in 45 minutes!
I now have to wait for 45 more minutes. This is bloody ridiculous.
What a waste of time and effort! I'm never ordering from food panda ever again!