Soul Restaurant, The Oriental Residency Reviews, Khar West, Mumbai - Burrp
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navin4281 - Burrp User

navin4281

April 29,2014
2.4

Soul Restaurant, The Oriental Residency

Food is good but be prepared to have it cold as the waiters will never serve you hot. Despite repeated complaints they kept us serving cold kebabs. Also they boast about happy hours but in our bill we were charged for 12 drinks whereas in reality we ordered only 6 out of which 2 were supposed to be free (Buy2 Get 1 free). Have even kept a party at level 6 and the service there was also disappointing as starters were not served until we called the manager and reminded him twice. Further the Non Veg Dish was placed in between the 2 Veg Dishes and 1-2 guest even had it by mistake. The Manager told us that the hotel is 3star but however this kind of service is not expected from a 3star hotel. Overall its a good place however service needs to be improved and please double check your bill if you are ordering drinks as they just bill double or triple them.
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